Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: August 21, 2026
At Harmo Brain, we respect your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy details how we collect, handle, store, and protect your information when you visit our website, submit inquiries, or purchase our cognitive support supplements.
1. Information We Collect
We may collect personal and technical information when you interact with our website:
- Order & Contact Information: When you purchase Harmo Brain, we collect information necessary to complete your order, including your name, email address, physical shipping address, phone number, and billing details. Payment processing is managed securely through authorized platforms (such as JVZoo and compliant merchant payment gateways); we do not store full payment card numbers on our servers.
- Technical & Usage Data: When you browse our site, we automatically log data such as your IP address, browser version, device type, operating system, referring webpage, and specific pages visited.
- Customer Support Records: If you reach out to our team with questions, feedback, or refund requests, we keep a record of your communication to ensure efficient customer service.
2. How We Use Your Information
The information we collect is used strictly for legitimate business and customer service purposes:
- To fulfill, ship, and track your supplement orders.
- To process transactions, generate invoices, and handle authorized refund requests.
- To provide customer support and respond promptly to inquiries.
- To send essential transactional updates, order receipts, and shipping notifications.
- To monitor website functionality, improve page speed, and enhance the overall user experience.
- To prevent fraudulent transactions and maintain platform security.
3. Cookies & Tracking Technologies
Our website utilizes cookies, web beacons, and similar tracking tools to provide a seamless browsing and purchasing experience. Cookies help us keep items in your shopping cart, remember your regional preferences, and analyze aggregate site performance. You may configure your browser to block or alert you to cookies; however, disabling cookies may impact certain interactive features and checkout functionality.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share data only under the following limited conditions:
- Authorized Service Providers: We share necessary details with trusted partners who help us operate our store, including marketplace platforms (JVZoo), payment processors, inventory fulfillment centers, and postal delivery carriers.
- Legal & Compliance Obligations: We may disclose information if required by law, subpoena, or governmental regulation, or when necessary to protect our legal rights, property, and user safety.
5. Data Protection and Security
We implement appropriate technical, administrative, and physical security measures—including Secure Socket Layer (SSL) encryption—to protect your personal information against accidental loss, unauthorized access, misuse, or alteration. While we employ industry-standard safeguards, please note that no electronic data transmission or storage method can be guaranteed 100% secure.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to request access to the personal data we maintain about you.
- The right to request corrections to inaccurate or outdated contact information.
- The right to request the deletion of your personal data, subject to necessary recordkeeping and tax compliance requirements.
- The right to opt out of promotional communications at any time via the "unsubscribe" link provided in our emails.
7. Children's Privacy
Harmo Brain products and web services are intended exclusively for adults aged 18 and older. We do not intentionally collect personal data from minors. If we discover that personal information of a child under 18 has been submitted without verified parental consent, we will promptly delete it from our systems.
8. Updates to This Policy
We reserve the right to revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any modifications will be posted directly to this page with an updated revision date. We recommend checking back regularly to stay informed.
9. Contact Support
If you have any questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Email: support@harmobrain.com
(Support inquiries are typically answered within 24 to 48 business hours.)